Privacy Policy

Last updated: December 17, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Account means a unique account created for You to access our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Company refers to Ogop.
• Cookies are files placed on Your device to store browsing data.
• Country refers to: Philippines
• Device means any device that can access the Service, including mobile devices.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website and Mobile Application.
• Service Provider refers to third-party companies that help operate the Service.
• Usage Data refers to data collected automatically from service usage.
• Website refers to Ogop, accessible from https://pagari-1jxm.onrender.com/landing
• You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information. This may include:

• Email address
• First name and last name
• Phone number
• Usage Data

Location Data

Our mobile application may collect and process location data to support core app functionality. Location data may be collected only when the application is in use or running in the background, depending on the feature being used.

Types of Location Data Collected:

• Approximate location (city or area level)
• Precise location (GPS-based), when explicitly permitted by the user

Purpose of Location Data Collection:

• To enable delivery and pickup services
• To provide real-time location tracking for couriers and deliveries
• To calculate distance, delivery routes, and estimated arrival times
• To improve service accuracy and user experience
• To prevent fraud, misuse, or unauthorized activities
• To comply with safety, legal, and operational requirements

Location data is collected only with your explicit consent and can be managed or revoked at any time through your device settings.

We do not sell or use location data for advertising purposes. Location data is retained only for as long as necessary to fulfill service operations or legal obligations.

Location information may be shared only with:

• Authorized couriers or service partners involved in fulfilling deliveries
• Service providers that support maps, routing, or analytics
• Law enforcement or government authorities when legally required

Collection of Identification Documents (Valid IDs)

To maintain the security and integrity of our platform, We may collect images, scans, or photos of government-issued identification documents (“Valid IDs”).

• Driver’s License
• National ID (PhilSys)
• Passport
• Other government-issued identification

We collect these Valid IDs for the following purposes:

• Identity verification of customers, merchants, and couriers
• Fraud prevention and account security
• Compliance with legal and regulatory requirements
• Protection of platform users and transactions
• Verification during parcel claiming, including authorized representatives

All ID data is stored securely using encryption and restricted access. IDs are shared only when legally required or for identity verification services.

Usage Data

Usage Data is collected automatically and may include IP address, device type, operating system, pages visited, and diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity and store information to improve the Service.

Use of Your Personal Data

• To provide and maintain our Service
• To manage Your Account
• To perform contractual obligations
• To contact You
• To provide updates and promotions
• For analytics and service improvement
• To ensure safety, security, and fraud prevention

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined or as required by law.

Transfer of Your Personal Data

Your information may be processed outside your jurisdiction with appropriate safeguards.

Delete Your Personal Data

You may request deletion of Your Personal Data, subject to legal retention requirements.

Disclosure of Your Personal Data

Business Transactions

Your data may be transferred during mergers, acquisitions, or asset sales.

Law Enforcement

We may disclose Personal Data if required to do so by law.

Security of Your Personal Data

We use commercially acceptable means to protect Personal Data, but no system is completely secure.

Children's Privacy

Our Service does not address anyone under the age of 13.

Links to Other Websites

We are not responsible for third-party websites or privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

This Privacy Policy applies to the OGOP website and OGOP mobile applications (Android and iOS).

Contact Us

• Email: ogop.operation@gmail.com